Question

What will you not do in a situation where the system is not working and a customer is still on call?

1.Ask the customer to call back later.
2.Analyse the issue-and resolve only if you are sure about the solution
3.Apologize the inconvience caused
4.Request the customer a suitable time for a callback
from their team​

Answer 1

option 4

Explanation:

Request the customer a suitable time for a callback

from their team