When information is exchanged by an organisation to other external parties such as customer, stock holders etc is called as
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External stakeholders are those who do not directly work with a company but are affected somehow by the actions and outcomes of the business. Suppliers, creditors, and public groups are all considered external stakeholders.
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When information is exchanged by an organization to other external parties such as customers, stockholders, etc. is called an external customer.
- To be clear, an external customer is someone who isn't affiliated with your company other than through the purchase of your product or service.
- This customer could be a one-time buyer or someone with whom you've done business for a long time and for whom you've offered add-ons or customization possibilities.
- Customers who are not internal are referred to as "clients" or "accounts."
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