When the concept of quality is keenly embedded in the operations department the quality of the product produced will be defect less. This is possible when quality is insisted right from the procurement of raw materials and at all stages of production till the product is out for delivery to the sales outlet. This will result in zero rejection and rework of finished goods. all this is possible through?
a) quality control
b) quality assurance
c) Total quality managerment
d) Perfect quality program
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Answer:
b) quality assurance is right answers
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