Business Studies, asked by zehrataifa, 3 months ago

when the customer is angry them to vent without interruption true or false​

Answers

Answered by ssroad51
2

Answer:

First listen actively, let the customer talk first and vent their anger.

Show empathy iDont take it personally, the customer is just upset of the situation but not totally on you.

Stay professional and focus. Educate the customer.

proper escalation if needed...ask help.Be professional always.

Explanation:

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