Question

When verbal and non-verbal messages are contradictory, it is said that most people believe

Answer 1

Answer:

Verbal and Non Verbal Communication

Explanation:

Verbal communication involves the use of words or speech or auditory language to express emotions or thoughts or exchange information. Non-verbal communication involves the use of visual or non-verbal cues such as facial expressions, eye or body movements, gestures, and many more without speaking.

Answer 2

Non-verbal messages.

Explanation:

Non-verbal messages are those messages that's been conveyed without uttering a word and through gestures.

This type of communication includes gestures, facial expressions, body posture, etc.

When verbal and non-verbal messages are contradictory, most people believe in non-verbal messages because actions and gestures speak louder than words. People pay more attention to eye-contacts, voice tone, facial expression, etc.  

So, the correct answer is 'non-verbal messages.'

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