Question

Which consumer right entitles the consumer to get relief in case the product or service falls short of his expectation?

Answer 1

Answer:

Right to seek redressal

Explanation:

According to it, a consumer has the right to seek relief if the service or the products is not according to the expectations.

The consumer protection act provides so many reliefs to the consumers such as fixation of the defect in the product, monetary compensation in case of any trouble or injury faced by the consumers or the replacement of the product.

Answer 2

The right to seek Redressal is the consumer's right which entitles the consumer to get relief in case the product or service falls short of his expectation.

Explanation:

• This consumer right is provided to the consumer when his expectation related to product or service is not fulfilled.
• The expectation could be in terms of quality, affordability, availability or accessibility, quantity or expiry.
• The assured expectations if not fulfilled then consumer cans seek redressal.

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