which features can be used when physical mouse is not working
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Mouse, touchpad, and keyboard problems in Windows
Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in.
Try using a different USB port on your PC.
If you use a USB hub between the device and the PC, make sure the hub has power. ...
Make sure that the cables on your device aren't damaged in any way.
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