which is not a characteristic of an inner quality of Business Letter
Answers
Answer:
. Inner Quality
It refers to the quality of language used and the presentation of a business letter. They are
1. Clear
The language used in the business letter must be clear. It helps the receiver to understand the message immediately, easily, and clearly. Any ambiguity will lead to the misinterpretation of the message stated.
2. Simple
The language used in the business letter must be simple and easy. One must not write a business letter in difficult and fancy words.
3. Concise
The message written in the letter must be concise and to the point.
4. Concrete
The message is written must be concrete and specific. By using concrete language, a reader will have a clear picture of the message.
5. Accuracy
One must always check for the accuracy of the business letter. Accuracy generally means no error in grammar, spelling, punctuations etc. Correct personnel should be targeted for communication.
6. Coherent
The language used in the business letter must be coherent. The message must be in a logical way for the clear understanding of the message. The flow of the message must be consistent.
7. Complete
One must write a complete message. It helps the reader to know about the issue and the solution to be taken. It should provide all the necessary information. One must also keep in mind that the message should be concise and short along with the complete details.
8. Relevance
The letter should only contain important information. Irrelevant information should not be included and avoided in any business communication.
9. Courteous
The language used in the business letter must be courteous. A writer must always use open, friendly, and honest wording in his letter. It does not mean that one must use slang and abusive words. One must always add the words like please, thank you etc.
10. Neatness
A business letter must be neatly typed or handwritten. Proper spacing, indention, and use of paragraph should be used.
Explanation: