Which is not a set of activity performed to prevent future incidents in incident management? Analyze solve issues identify mitigate?
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The term Incident management is generally related to the IT governance and ‘back out’ plan. On the other hand, the back out plan is the process of converting back the system to the original state after implementation of new plan does not get success. The set of activity that is not performed in the incident management is the execution of the impact analysis in case of the back out processes. Hence analysis is the correct option.
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