Which is not included in the subject matter of
business letter.
(a) Completeness (b) Courtesy
(c) Complexity (d) None of these
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Answer:
d.none of these..........
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(c) Complexity is not included in the subject matter of business letters.
Subject in letters:
"A subject line in letters specifies the topic of the letter, if included, comes between the salutation and the body of the letter."
Subject lines in business letters:
- In business letters the subject plays an important role for the reader to understand what the email is about and respond accordingly. The subject can be written in uppercase or bolded if necessary.
- In case of urgency, the subject shall start with 'Urgent' to specify the reader the importance of quick response for the particular email. If the subject has to be emphasised then it shall be aligned to the centre.
- Subject plays a major role when a email includes a several topics to discuss. In such cases, the reader shall understand the overall content of the email from the subject and then go through the email with ease.
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