Question

Which itil guiding principle recommends using existing processes, tools when improving services?

Answer 1

Start where you are

Explanation:

• The guiding principles are deliberate to set the direction and the boundaries for everything, which involve processes and streams, people and organization, suppliers and partners and technology and information, building on the familiar with the tools if the management analysis.

• So, the one ITIL guiding principle is Start where you are, states using the existing tools and processes when the services are improved.