Which itil process is responsible for coming up with a charging system?
Answers
It is responsible to ensure that adequate capacity is available always to meet the requirement of the business in an economic way.
The capacity management process acts along with service level management to ensure that the business’ requirements for capacity and performance can be satisfied.
It also focus for any capacity issues in IT Service Management.
This also serves the service desk and incident management.
Answer:
The charging system is handled by an internal service provider. The internal system has been linked to the ITIL process. Notional charging is the name given to the charging procedure.
In order to manage IT services over the whole service lifecycle, ITIL is a framework. Service strategy, service operations, service transition, service operation, and continuous service improvement are the 5 stages of the IT service lifecycle that are managed using the ITIL framework.
Explanation:
The process of creating, supplying, managing, and enhancing the IT services that a company offers to its customers is known as IT service management (ITSM). ITSM is centred on matching business goals with IT services and processes to support organisational growth.
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