Question

Which of the following areas would technology help to support during the service lifecycle?

Answer 1

Answer:

1)Identifying configuration of user desktop PCs when incidents are logged

2)Control of user desktop PCs

3)Create and use diagnostic script

4)Dashboard type technology

Answer 2

The correct answer is option (d) All of the above.

Explanation:

• All the technologies Data mining and workflow, Measurement and reporting, Release and deployment and Process design  help to support during the service lifecycle.
• Other technologies that help to support during the service lifecycle are:
• Identifying configuration of user desktop PCs when incidents are logged.
• Control of user desktop PCs.
• Create and use diagnostic script.
• Dashboard type technology.