Which of the following is/are correct?
(a) SLA contains SLO
(b) SLO contains SLA
(c) Multiple SLAs are aggregated to KPI
(d) KPIs are aggregated to SLO
Answers
Answered by
7
Answer:
The correct answer is option C that states multiple SLAs are aggregated to KPI.
Often people confuse with SLA and SLO.
SLA is a service level agreement a type of contract between the customer and the service provider who serves externally.
Service level objectives are known as SLO’s, and they can be measured within a time frame given to a customer.
Answered by
3
Answer:
a) SLA contains SLO
Explanation:
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