Which of the following is not a feature of service?
a) Intangiblity
b) Inseparablity
c) Heterogeneity
d) None of the above
Answers
Answered by
1
Answer:
c) Heterogeneity
Explanation:
The term heterogeneity describes the uniqueness of service offerings (also known as variability). In other words, services are generated, rendered, and consumed at one time. ... Given that services are heterogeneous, it is essential that each and every customer receive excellent service.
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Answered by
1
Answer:
c) Heterogeneity is the correct answer
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