Question

Which of the following is not a function of Consumer Protection Councils?
(a) To create awareness of consumer rights among consumers.
(b) To guide consumers on how to file cases in consumer courts.
(c) To provide compensation to consumers when they are cheated by shopkeepers.
(d) To represent consumers in Consumer Courts at times.

Answer 1

Answer:

answer a is the correct option

Answer 2

It is not the function of the consumer protection Council is to provide compensation to consumers when they are cheated by shopkeepers.

• Consumer Protection Council will guide the customer when the customer faces any disloyalty from the shopkeepers but they cannot pay compensation on behalf of the shopkeepers.
• The council will guide the consumers in regards to filing a case in consumer courts and also make them aware of their rights as a customer.
• At times they might also represent customers in consumer courts when the customer can not afford a lawyer.

The answer is(c) to provide compensation to customers when they are cheated by shopkeepers.