Question

Which of the following is not a source of the inputs of problem management

Answer 1

Answer:

The Problem Management process uses these inputs: Incident Records And Details About Incidents. Known Errors. Information about CIs From The CMDB.

Answer 2

problem management is derived from a continuous improvement perspective.

The trigger is not the result of an active incident, but rather the result of identified risks to service.

These risks may include warnings, errors, or potential breaches to thresholds that indicate potential problem areas.

Explanation:

The Problem Management process consists of Incident Records And Details About Incidents. Known Errors. Information about CIs From The CMDB.

Problem identification activities identify and log problems.

Problem Control. Problem control activities include problem analysis and documenting workarounds and known errors and  Error Control.