Which of the following is NOT considered one of the seven basic elements of Total Quality Management (TQM)?
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tqm can be summarized as a management system for a customer focused organisation that involves all employees in continual improvement. it uses strategy ,data, and effective communication to integrate the quality discipline into the culture and activities of the organisation.many of these concept are presents in modern quality management system Om , the successor to TQM. here are the 8 principal of total quality Management
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Ingenuity
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