Question

Which of the following is not included in the definition of continuous process improvement (cqi)?

Answer 1

Technology focus is not included in the definition of Continuous Quality Improvement (CQI).

CQI is an approach to quality management. It lays emphasis on the organization and systems. It gives importance to the process instead of the individual. It recognizes both the external and the internal customers. It builds on the traditional quality assurance methods.

A continuous improvement process consists of continuous efforts to improve services, processes or products. These efforts seek 'breakthrough' improvement or 'incremental' improvement.