Question

Which of the following is NOT part of Facilitating Supplementary Services?

a.

Order-taking

b.

Hospitality

c.

Payment

d.

Information​

Answer 1

Answer:

information is the answer

Answer 2

Answer:

(B) HOSPITALITY is NOT part of Facilitating Supplementary Services.

Explanation:

There are two kinds of supplementary services: those that facilitate

supplementary services and those that enhance supplementary services.

Facilitate supplementary services includes-

• Information,
• order-taking,
• billing, and
• payment

Facilitate supplementary services works with supplementary services that make life more straightforward. These parts are required for the conveyance of services and help in the utilization of the centre item.

while,

Enhance supplementary services includes-

• Consultation
• Safekeeping
• Hospitality
• Exceptions

So, out of the given options, (B) hospitality is not part of Facilitating Supplementary Services.