Question

Which of the following is the best definition of IT service management? A. An internal service provider that is embedded within a business unit B. A complete set of all the documentation required to deliver world class services to customers C. Technical implementation of supporting IT infrastructure components D. The implementation and management of quality IT services that meet business needs

Answer 1

Answer:

please appreciate my effort

Explanation:

ans is D

Answer 2

Answer:

Option D -  The implementation and management of quality IT services that meet business needs is the correct answer.

Explanation:

• ITSM stands for IT service management, which is basically how IT professionals manage the end-to-end delivery of IT services to clients.
• This comprises all of the processes and activities involved in designing, developing, delivering, and maintaining IT services.
• The premise that IT should be supplied as a service is at the heart of ITSM.
• The process of planning, providing, managing, and upgrading the IT services that a company provides to its end users is known as IT service management (ITSM).
• ITSM is concerned with aligning IT operations and services with business goals to assist a company's growth.

Hence, It is best defined as the deployment and management of high-quality IT services that are tailored to the demands of the business.

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