Question

Which of the following roles indicates crisis management capability of a manager?
Select one:
a. Entrepreneur
O b. Disturbance handler
O c. Negotiator
d. Resource allocator​

Answer 1

O b. Disturbance handler

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Answer 2

b. Disturbance handler role indicates the crisis management capability of a manager.

Crisis Manager:

• Experts in crisis management are in charge of planning and implementing a response to a company threat, serious event, or disaster, including a fatal fire, breach of security, computer malfunction, defective product, or acts of workplace violence.
• Throughout a crisis, they identify the risks, develop a safety net and develop strategies to mitigate and manage the resources.
• They also handle communication between managers and employees, customers, shareholders, as well as the media in order to protect the company's reputation.