Which of the following statements about communication is most accurate? A. Attitudes change day by day, while moods persist over time. B. Most body language is related to emotions and attitudes. C. Expressing your enjoyment of hockey games reflects a basic attitude. D. Business letters should be sincere, to the point, and impersona
Answers
The correct answer is Option B i.e Most body language is related to emotions and attitudes.
Body language as a non-verbal (un-spoken) communication which we use to reveal our emotions and attitudes. The emotions like anger, sadness, nervousness, embarrassment, happiness etc and attitudes are detected from our body language.
The accurate communication statements is D) Business letters should be sincere and impersonal.
This statement tells us about the characteristics of a Business letter. It is a letter which should be sincere and formal. In order to be a professional, one should know business communication.
Besides being completely formal and professional while writing a business letter, one should not be verbose rather the letter should be to the point and impersonal.