Which of the following statements BEST describes one of the purposes of Service Analytics?
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a. Service Analytics is a means for automating simple and routine tasks and
interactions.
b. Service Analytics is useful to restore normal Service Operation as quickly
as possible in case of an incident.
c. Service Analytics is useful to model existing components and services to
the higher-level business services.
d. Service Analytics is a means to ensure proper funding for the delivery and
consumption of services.
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