Which of the following statements is least accurate? Non-financial performance measures:
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Answer:
but where is the statement
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0
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Measures such as customer satisfaction, market share, category ownership, and new product adoption rate fall into the non-financial metrics.
...
We believe that four categories have significant impact on corporate performance:
◆ Company reputation.
◆ Customer influence and value.
◆ Competitiveness.
◆Innovation.
Hope it helps yu
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