Question

Which of the following statements is true about communication ?
(a) 55% communication is done using words.
(b) 38% communication is done using voice, tone, pauses.
(c) 50% communication is done by maintaining silence.
(d) 55% communication is done using body movements, face, arms.​

Answer 1

Answer:

d

Explanation:

I am not sure about it...

Answer 2

True statements are -

(b) 38% communication is done using voice, tone, pauses.

(d) 55% communication is done using body movements, face, arms.

• Communication can be divided in two ways namely verbal communication and non-verbal communication.
• Verbal communication includes usage of words while non-verbal communication includes use of body, tone of voice, facial expressions, movement of different body parts etc.
• As per the rule, we communicate 7% using words, 38% using voice tone and pauses and 55% using body language.