Question

Which of these is not recommended while empathizing?

1)Observing body language

2)Listening consciously

3)Checking your understanding

4)Making assumptions about what you know.​

Answer 1

Answer:

Empathize

Empathy is the first step in design thinking because it is a skill that allows us to understand and share the same feelings that others feel. Through empathy, we are able to put ourselves in other people's shoes and connect with how they might be feeling about their problem, circumstance, or situation.

Answer 2

The correct answer will be 4)Making assumptions about what you know.​ Making assumptions about what we know is not recommended while empathizing.

• Empathizing is the process of understanding another person's feelings by placing ourselves in their position.
• So while empathizing observing the body language of the other person is very important.
• The reason is that sometimes what his body language can show his actual words cannot, so it is very important to observe this.
• Listening consciously is very important during empathizing because only when we listen to the other person properly will we be able to understand what he is trying to say and his emotions.
• Sometimes we are required to check our understanding of what the person is trying to convey to us so that we can understand him better.
• We should not make assumptions that we already know what this person is saying because if we do this we will not listen to the person consciously.
• Therefore the answer will be 4)Making assumptions about what you know.

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