Which one is the basic depiction to define, communicate and improve the process?
Answers
Answer:
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According to Adler and Towne (1978), all that ever has been accomplished by humans
and all that ever will be accomplished involves communication with others. Many social
and organizational problems derive from unsatisfactory relationships brought about by
inadequate communication between people.
Success on and off the job often stems from one’s ability to transfer information
and express ideas to others. Effective communication frequently results in friendships
that are more meaningful, smoother and more rewarding relationships with people on
and off the job, and increased ability to meet personal needs. Psychologist Abraham
Maslow (1970) suggests that the capability to satisfy personal needs arises mainly from
the ability to communicate.
THE PROCESS OF COMMUNICATION
Adler and Towne describe communication as a process between at least two people that
begins when one person wants to communicate with another. Communication originates
as mental images within a person who desires to convey those images to another. Mental
images can include ideas, thoughts, pictures, and emotions. The person who wants to
communicate is called the sender (see figure). To transfer an image to another person,
the sender first must transpose or translate the images into symbols that receivers can
understand. Symbols often are words but can be pictures, sounds, or sense information
(e.g., touch or smell). Only through symbols can the mental images of a sender have
meaning for others. The process of translating images into symbols is called encoding