Question

Which one of the following is not an appropriate characteristic of lateral (horizontal) communication?

a) Its success is affected by the communication skills of those communicating.
b) It helps individuals/departments coordinate their work effectively.
c) It allows employees to fulfill certain socialization needs.
d) It tends to be formal rather than informal communication.

Answer 1

A thermostat is a component which senses the temperature of a physical system and performs actions so that the system's temperature is maintained near a desired setpoint.

Answer 2

d) The inappropriate characteristic of lateral (horizontal) communication - It tends to be formal rather than informal communication.

Explanation:

• The characteristic of horizontal communication are highly specific:

1. Has partners on the same level, whether or whether they are from the same department.
2. It facilitates the interchange of data and tasks in a simple and efficient manner.
3. Leads to the formation of empathy among a group's members.
4. Ensures that data arrives at its destination without being distorted and in real time.