Question

Which one of the following is not an objective of Citizens' Charter?
(A) Ensuring transparency and right to information
(B) Save time limit of both customer and service provider
(C) The quality of public services is not assured
(D), Have clear targets for all services​

Answer 1

Answer:

answer c

Explanation:

answer c ok i hope answer help full

Answer 2

The quality of public services is not assured is not an objective of the Citizens' Charter. option(c)

The Citizens' Charter is a document that states an organization's or service provider's commitment to providing high-quality, high-standard services, as well as grievance redress processes.

The principles of the Citizens' Charter are Quality, Choice, Standards, Value, Accountability, and Transparency.

• In India, the concept of a citizen's charter was initially approved in May 1997 in the national capital during a 'Conference of Chief Ministers of various States and Union Territories.'

• The objectives of the citizens' charter are:

1. Enhance the quality of government services
2. Transparency and access to information must be ensured.
3. Both the customer and the service provider will save time.
4. Establish clear goals for all levels of service