which one of the following is not process improvement methodology between tcs bpo
Answers
Answer:
options please
Explanation:
and ur question is not clear please post it question again:)
Answer:
The correct answer is D. Kano Model.
Explanation:
From the above question,
They have given :
Which one of the following is not a Process Improvement Methodology?
A. Lean
B. Six Sigma
C. Theory of Constraints
D. Kano Model
The Kano Model is a tool used to evaluate customer needs, desires, and preferences in order to design and develop products and services that meet customer expectations. The Kano Model uses five categories of customer needs and preferences to analyze and measure customer satisfaction: Must-Be, Performance, Excitement, Indifferent, and Reverse.
Process improvement methodology is a system for analyzing, evaluating, and improving existing processes in order to increase efficiency and effectiveness. It involves examining processes from start to finish, including inputs, outputs, and activities that take place within the process.
The goal of process improvement is to reduce costs, improve quality, and increase customer satisfaction. Common tools used in process improvement include mapping, benchmarking, and analytics. To implement changes, teams often use Six Sigma, Lean, or Kaizen techniques.
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