Question

Which practice should you follow while interfacing with customers? A.
Be dressed in casual attire.
B.
Let the customers find details of products themselves.
C.
Clarify customers’ doubts only when asked.
D.
Maintain confidentiality of customers’ personal data.

Answer 1

Let the customers find details of the products themselves

Answer 2

Let the customers find details of products themselves is the main practice to keep in mind while interfacing with a customer.

Apart from this, it is essential to follow active listening that will help in shaping up the customer requirement and you can easily solve out their queries to ensure that nothing is missed by the customer.