Which refers to service encounters whose specifications must be developed through interaction+?
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holaa!!
♦refers to service encounters whose specifications must be developed through some interaction between the customer and the server.
_____⭐
hope it helps u
♦refers to service encounters whose specifications must be developed through some interaction between the customer and the server.
_____⭐
hope it helps u
Answered by
0
Answer: Face-to-Face total customization
Explanation: Under mail contact and phone contact customers have little interaction with the system. Face-to-face loose specs refer to situations where the service process is generally understood but there are options in how it will be performed. Face-to-face tight specs refer to those situations where there is little variation in the service process-neither customer nor server has much discretion in creating the service.
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