Which Service Design Process assists with the diagnosis and resolution of availability related incidents and problems?
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Objective: ITIL Availability Management aims to define, analyze, plan, measure and improve all aspects of the availability of IT services. It is is responsible for ensuring that all IT infrastructure, processes, tools, roles etc are appropriate for the agreed availability targets. Part of: Service Design.
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A. It increases
B. There is no way to tell
C. It stays the same
D. It decreases
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