Question

Which type of e – business is highlighted here?
(i) Complaint lodged by a customer at the company’s call centre
(ii) Withdrawal of money from the ATM
(iii) Employees send their daily report through e-mail to the company office.
(iv) Sale of used books through Quiker.com

Answer 1

Answer:

Explanation:

According to me tnh answer can be 3rd and 4th because e-BUSINESSES means conducting business activities over internet or any other computer networks.

Answer 2

Answer:  

(i) Complaint lodged by a customer at the company’s call center: Grievance Redressal  

(ii) Withdrawal of money from the ATM: Financial Transaction  

(iii) Employees send their daily report through e-mail to the company office: Performance Report  

(iv) Sale of used books through Quiker.com:  E-commerce  

Explanation:  

• The act of complaining through the call center is grievance redressal.
• The withdrawal of money is financial transactions through ATM.
• The performance report is the act of mailing daily performance charts to the company office.
• Lastly, the sale of used books is engaging in e-commerce.

E-businesses are actions conducted by using the electronic medium of computer, internet or telecommunications network. With the widespread use of electronic telecommunications in every sphere of life, an entire gamut of actions can be conducted through this.