Which type of e-business transaction is highlighted in the following case?
customer at the company's call centre.
Conducting surveys to determine customer's preferences.
iv. Inventory and Cash Management of an organisation.
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Explanation:
The act of complaining through the call center is grievance redressal. The withdrawal of money is financial transactions through ATM. The performance report is the act of mailing daily performance charts to the company office. Lastly, the sale of used books is engaging in e-commerce.
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