Question

Which type of judiciary was set up under COPRA for redressal of consumer disputes?

Answer 1

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Under COPRA, three tier quasi-judicial machinery at the district, state and national levels was set up for redressal of consumer disputes.

(i) District level courts:

They deal with cases involving claims upto Rs. 20 lakh.

(ii) State level courts:

They deal with cases involving claims between Rs. 20 lakh to Rs. 1 crore.

(iii) National level courts:

They deal with cases which are exceeding Rs. 1 crore.

If a case is dismissed in the district level court, the consumer can also appeal at the state and then at the national level court.