Which type of letter will best suit the below scenario?
I have some birthday money to spend so I went to town and bought a new bag from it girl it was sliver with sequins and embroidery on the front. it cost me 15.99 and I was looking forward to using that in evening for my cousin engagement party. As soon as I put my things in the bag the lining tore. My mum said she would sew it up ,
but then I discovered that some of the sequins had fallen off. There shouldn't be able to sell bags that fall to pieces when you get them home.
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Answer:
formal letter can be the answer
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