whick bank has developed an AI based chatbot called EVA (electronic virtual assistan
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HDFC bank had developed an AI-based chatbot called EVA, short for Electronic Virtual Assistant. Released in 2017, EVA is a personal assistant on HDFC Bank’s website, available 24 x 7 to help the user with his/her banking queries. He/She can get the answers he/she is looking for without the hassle of waiting on a call or at a branch.
You can see this news report from the Times of India:
NEW DELHI: HDFC Bank today announced the launch of an electronic virtual assistant (EVA), an artificial intelligence-driven chatbot, for customer services. Eva is India's first AI-based banking chatbot and can answer millions of customer queries across multiple channels instantly, HDFC Bank said in a statement.
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