Who are in immediate contact with the customer?
a. Business level managers
b. Functional level manager
c. Corporate level manager
d. None of these
Answers
Answer:
(a) is the correct answer
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Who are in immediate contact with the customer?
a. Business level managers
b. Functional level manager
c. Corporate level manager
d. None of these
The correct answer:
d. None of these
Explanation:
None of the above options is correct.
The job of a business level manager is to control and direct the personnel and activities of an organization or department.
The job of a functional level manager is to oversee a specific area of work in an organization, such as a department or a team, etc.
The job of a corporate level manager involves gathering information for planning and decision-making purposes, and then implementing policies.
For direct and immediate contact with the customer, there is a marketing manager, who does the work of direct contact with the customer.
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