Question

who can file a complaint?Describe the information included in complaint.​

Answer 1

Answer:

A complaint before the appropriate consumer forum can be made by:

Any consumer;

Any registered consumers association;

The Central Government or any State Government;

One or more consumers, on behalf of numerous consumers having the same interest; and

A legal heir or representative of a deceased consumer.

Answer 2

Explanation:

In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles ..

When the plaintiff files the complaint with the court, the court issues a summons, which instructs the defendant to answer the complaint within a specific time dictated by the rules in the court where the complaint was filed. ... The defendant generally must either answer the complaint, or move to dismiss the complaint.

One such special act to safeguard the interest of innocent consumers is the “Consumer Protection Act, 1986”. Any consumer who is betrayed by the trader and denied his/her rights can lodge a complaint against the trader under this Act.