Question

Who can file a complaint ? Describe the information included in complaint.​

Answer 1

Qᴜᴇꜱᴛɪᴏɴ :

❥ Who can file a complaint ? Describe the information included in complaint.

ᴀɴꜱᴡᴇʀ :

❥ Who can file a complaint ?

➯ A consumer complaint can be filed by one or more consumers, any registered voluntary consumer association, the Central or State Government, heirs or legal representatives of the consumer. Where the consumer is a minor, the complaint can be filed by his parent or legal guardian.

❥ Describe the information included in complaint.

➯ A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. In fact, some modern business consultants urge businesses to view customer complaints as a gift.

Consumer complaints are usually informal complaints directly addressed to a company or public service provider, and most consumers manage to resolve problems with products and services but it sometimes requires persistence.

HOPE IT HELPS YOU DEAR ✌✌

Answer 2

A complaint before the appropriate consumer forum can be made by:

Any consumer;

Any registered consumers association;

The Central Government or any State Government;

One or more consumers, on behalf of numerous consumers having the same interest; and

A legal heir or representative of a deceased consumer.