Who cannot file a complaint under consumer protection act?
Answers
Answer:
The Consumer Protection Act, 2019 passed on 7th August 2019, provides protection of the interests of consumers and aims at establishing authorities to address the grievances of the consumers and settle consumer-related disputes. The authorities will also provide timely and effective redressals of consumer disputes. In the case of grievances, consumers can file a complaint in the manner laid down under the Consumer Protection Act, 2019.
Sec 2 of the Consumer Protection Act, 2019 defines a complaint as any written allegation made by a consumer to obtain relief under the Consumer Protection Act in the case of an unfair contract, unfair trade practice, restrictive trade practice, defective goods, deficiency of services or hazardous goods or service. A complaint may also include a written allegation to claim liability against the product manufacturer, seller or service provider.
A consumer complaint can be filed by one or more consumers, any registered voluntary consumer association, the Central or State Government, heirs or legal representatives of the consumer. Where the consumer is a minor, the complaint can be filed by his parent or legal guardian.
Page Contents
How to File a Consumer Complaint under Consumer Protection Act, 2019?
Fee for a consumer complaint under Consumer Protection Law
Process to file a consumer complaint in District Forum:
Details to be included in complaint under Consumer Protection Act, 2019
Process to file a consumer complaint in State Commission:
Process to file a consumer complaint in National Commission:
Online Consumer Complaint
How to File a Consumer Complaint under Consumer Protection Act, 2019?
1. A Consumer Complaint can be made either in a written manner or in electronic mode to the District Collector, the Commissioner of regional office or the Central Authority. In the case of violation of consumer rights, a complainant can approach the District Forum, State Commission or the National Commission. Also, if the complainant is not satisfied with the order passed by a Consumer Court, he can file an appeal in the higherCourt.
2. The first step before filing a consumer complaint is to determine the territorial and pecuniary jurisdiction of the complaint. A consumer complaint can be filed in the District Forum if the claims for goods and services does not exceed Rs 1 Crore. For claims where the value of goods and services is between Rs. 1 Crore to 10 Crore, the complaint can be filed in the State Commission whereas if the value of goods and services exceeds Rs 10 Crore, a consumer complaint can be filed in the National Commission.
3. The next step requires serving a legal or personal notice to the opposite party. After this, a complainant can file a complaint in the respective consumer redressal forum. The procedure for filing a consumer complaint is similar for all the District Forums, State Commissions and National Commissions.
Fee for a consumer complaint under Consumer Protection Law
As per the Consumer Protection (twenty-second amendment) Rules, 2018, the fee structure for filing a consumer complaint has been revised as per the following:
1. Cases of value up to Rs. 5 Lakh- No fee.
2. Cases of the value of Rs. 5 Lakh-10 Lakh- Rs 200
3. Cases of value exceeding Rs 10 Lakh- Rs 400
A complainant is not required to pay any fee for filing an appeal in the State Commission or National Commission.
Process to file a consumer complaint in District Forum:
1. A consumer complaint shall be made in writing to a District Forum. The complaint can be written on a plain paper and filed by the consumer himself or through an authorized agent.
2. The complaint should be notarised through a registered or regular post. It should be filed within 2 years of the date on which the dispute arose. The complainant is required to file four copies of the complaint and additional copies for each opposite party.
3. The consumer complaint shall include the details of the complainant and the opposite party along with the particulars of the dispute and the relief to be sought. Also, copies of relevant documents required to prove the claim mentioned in the complaint shall be attached to the complaint.
4. It is not necessary to approach an advocate to file a consumer complaint.
5. The fee shall be paid in demand draft to the President, Consumer Disputes Redressal Forum, (name of) district.
Details to be included in complaint under Consumer Protection Act, 2019
A consumer complaint shall consist of the following details:
hope it helps you plz mark as brainliest
Answer:
Advertising offers the following advantages.
Advertising offers the following advantages.(1) Introduces a New Product in the Market:
Advertising offers the following advantages.(1) Introduces a New Product in the Market:(2) Expansion of the Market:
Advertising offers the following advantages.(1) Introduces a New Product in the Market:(2) Expansion of the Market:(3) Increased Sales:
Advertising offers the following advantages.(1) Introduces a New Product in the Market:(2) Expansion of the Market:(3) Increased Sales:(4) Fights Competition:
Advertising offers the following advantages.(1) Introduces a New Product in the Market:(2) Expansion of the Market:(3) Increased Sales:(4) Fights Competition:(5) Enhances Good-Will:
Advertising offers the following advantages.(1) Introduces a New Product in the Market:(2) Expansion of the Market:(3) Increased Sales:(4) Fights Competition:(5) Enhances Good-Will:(6) Educates The Consumers:
Advertising offers the following advantages.(1) Introduces a New Product in the Market:(2) Expansion of the Market:(3) Increased Sales:(4) Fights Competition:(5) Enhances Good-Will:(6) Educates The Consumers:(7) Elimination of Middlemen:
Advertising offers the following advantages.(1) Introduces a New Product in the Market:(2) Expansion of the Market:(3) Increased Sales:(4) Fights Competition:(5) Enhances Good-Will:(6) Educates The Consumers:(7) Elimination of Middlemen:(8) Better Quality Products: