Question

who is the consumer . what are the five duties of consumer

Answer 1

Any person who buys anything in the market and uses it is called consumer.

Five duties/responsibilities of a consumer are÷
1.It is the duty of a consumer to be alert when buying anything.
2.He/She should question about the price and manufacturing and expiry date.
3..To purchase quality marked product such as ISI mark Hallmark,etc.
4.To make complaint about genuine grievances.
5.To assert and act to ensure that he/she should get a fair deal.
6.Consumer must know their rights and should exercise them.

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Answer 2

We buy a variety of goods and services in our day to day life and derive satisfaction from its consumption and use. Thus we all are consumers, and as a consumer, we expect a certain value for money, that is, right quality, right quantity, right prices, information about the product, etc.

However, in the present day, we end up being harassed and cheated by market giants very often.

In early days, unfair trade was almost impossible with limited wants and a conservative style of living. However, today, with increased industrial revolution, liberalisation and globalisation, our wants have increased manifold and this has given plenty of scope for malpractices.

There are many ways by which consumers are exploited. A few of them are:

A. Selling at higher prices -- The price charged for the product will not be proportionate to the quality;

B. Product risk -- Drugs that are hazardous, banned or beyond expiry date, electrical appliances with inadequate safety precautions, etc;