Question

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Answer 1

1) A consumer is a person or a group who intends to order, orders, or uses purchased goods, products, or services primarily for personal, social, family, household and similar needs, not directly related to entrepreneurial or business activities.

2)Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law.

3)Consumer Rights & Responsibilities. ... The Right to Safety and protection from hazardous goods or services. The Right to be Informed and protected against fraudulent, deceitful or misleading information and to have access to accurate information and facts needed to make informed choices and decisions.

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Answer 2

Explanation:

1) A consumer is one that buys good for consumption and not for resale or commercial purpose. The consumer is an individual who pays some amount of money for the thing required to consume goods and services. As such, consumers play a vital role in the economic system of a nation.

2) I) Right to Safety

Means right to be protected against the marketing of goods and services, which are hazardous to life and property

ii) Right to be informed

Means right to be informed about the quality, quantity, potency, purity, standard and price of goods so as to protect the consumer against unfair trade practices

iii) right to choose

Means right to be assured, wherever possible of access to variety of goods and services at competitive price

iv) Right to Seek redressal

Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers

v) Right to Consumer Education

Means the right to acquire the knowledge and skill to be an informed consumer throughout life.Ignorance of consumers, particularly of rural consumers, is mainly responsible for their exploitation.

vi) Right to be Heard

Right to be HeardMeans that consumer's interests will receive due consideration at appropriate forums. It also includes right to be represented in various forums formed to consider the consumer's welfare

3)

I) Be honest with the information you provide.

ii) Carefully read all information provided by your bank.

iii) Ask questions.

iv) Know how to make a complaint.

v) Use the product or service in line with the terms and conditions.

5)

I) Establishment of the Central Consumer Protection Authority (CCPA): The act has the provision of the Establishment of the CCPA which will protect, promote and enforce the rights of consumers. ...

ii) Consumer Disputes Redressal Commission

iii) Prohibition and penalty for a misleading advertisement

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