Why do call center uses computer
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Answer:I HOPE IT HELPS YOU
EXPLANATION:
Computer Telephony Integration allows for call recording, call monitoring, and real-time reporting. This enables managers and supervisors to get a good understanding about the performance of their team members, and thereafter, make decisions based on the data collected.
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Because computers help then to make thier call more fater and easier
I hope that my answer may help you to understand ☺️
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