Question

why do u think customer service is important (explain)?​

Answer 1

Answer:

Increase customer loyalty. Increase the amount of money each customer spends with your business. Increase how often a customer buys from you. Generate positive word-of-mouth about your business.

Answer 2

In any commercial business,customer service is the central key to establishing and maintaining a sustainable,pleasant and positive relationship between the business organization/company and its customers or clients.

Explanation:

Chief implications of customer service:-

• A good customer service or customer dealing is indispensable for any business organization or company as it builds and strengthens customer loyalty which is one of the main driving forces of business success in the long term.
• A commendable customer service can increase the frequency of customer visits thereby generating higher revenue for the business as customer will spend more money on the goods and service offered by the company or organization.
• Many companies or business organizations are traditionally known for their superior customer service and have enhanced their business operation consequently.Therefore,customer service itself can be a convincing marketing tool or strategy to gain market reputation and ultimately become popular as a brand.
• Customer service is also an important attribute of customer retention and capturing new customer or client base.A good and positive customer service will always compel the existing customers to increase their store visits and volume/frequency of purchase.At the same time word of mouth marketing and company reputation will automatically attract many new customers to avail the products and services offered by the company.
• A consistently commendable customer service can also assist companies of firms to effectively tackle market competition and rivalry and maintain popularity and brand name in the market.