Question

Why is consumer redressal process becoming burdensome?

Answer 1

1 In many cases consumers have to engage lawyers.
2 In most purchases cash memos are not issued hence evidences are not easy to gather.
3 Most purchases in the market are small retail sales.
4 Issue of compensation to be provided to consumers injured by defective products is not clear.
5 Consumer awareness is spreading in India but slowly.
6. These cases require time for filing petitions and attending court proceedings

Answer 2

they have to engage lawyers.
it is expensive.
it is time consuming.
most of the time,it is difficult to gather evidence.