Question

why is feedback so important in any communication process​

Answer 1

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Feedback is essential in communication so as to know whether the recipient has understood the message in the same terms as intended by the sender and whether he agrees to that message or not. ...  Feedback also enables us to evaluate the effectiveness of our message.

Answer 2

Answer:

feedback is important so that they can get to know about how was our experience in their services and our opinion on them so that the can work on it or get encouragement so that they can proceed their service more better