Question

why is listening important​

Answer 1

Explanation:

So listening is important because: Good listening allows us to demonstrate that we are paying attention to the thoughts, feelings and behaviours of the other person (seeing the world through their eyes). This is crucial to maintaining productive relationships, and sometimes the only way to establish communication.

Answer 2

Answer:

Listening skills are essential to many business roles and functions, including:

managing, coaching, mentoring, facilitation

sales, negotiation, arbitration, market research

appraisal, interviewing, training, consultancy

Good listening is also a vital part of these activities:

making decisions

reaching agreements

selling and influencing

dealing with customer complaints

getting and giving information (such as policy, instructions, feedback, marketing information).